Lite
The essentials, so the app keeps running.
€99a month
- Warranty, monitoring, backups and framework updates
- Fixes reviewed by a person
- A reply within one working day
- Integration upkeep
Care
Software that keeps getting better after launch
We stand behind the app, monitor it, update the framework, keep backups and fix what breaks. Every month we also look at how your team really uses it. Every Build starts with three months of Care Start.
Describe your problemfrom €99 a month
For you if
- Your app is live and people depend on it every day.
- You want someone to watch it, fix it and keep improving it.
- You come from Build (Care Start is included) or from Rescue.
Care
What Care does
Monitoring and alerts
We know about a problem before your team does.
Updates and backups
Backups we actually restore, updates we test first.
Warranty and fixes
We stand behind the app, and a person checks every fix before it ships.
A monthly report
With the three changes that would help most.
Framework updates
Part of your Care subscription. Tested first, then rolled out in stages, never to everyone at once.
Handing over the code
Want your own people to carry on? On request we hand over the code, the data and a guide.
Every month
Screens and steps, never individual people. Session recordings stay off unless you decide otherwise, and then everything typed is masked.
- 1
See how the app is used
Screens and steps, never individual people.
- 2
Pick what helps most
Three changes, in order of what they save.
- 3
Report
What ran, what we fixed and what we recommend.
- 4
Fix and improve
Within the hours of your level, reviewed by a person.
Levels of Care
Choose how much care the app gets
Care Start comes with every Build for the first three months. At its end we recommend a level from how the app is really used.
Basic
For an app that changes now and then.
€239a month
- Everything in Lite
- A UX review every quarter
Standard
For an app the team works in all day.
€399a month
- Everything in Basic
- A UX review every month
- 4 hours of changes a month
Plus
For an app the business cannot stop.
€799a month
- Everything in Standard
- A reply within 4 working hours
- 10 hours of changes a month
Care Start
The first three months after launch. At their end we recommend a level from how the app is really used.
Included with Build
- Everything in Lite
- A UX review after 30 days of real use
- 6 hours of small changes
- A monthly report
- Our recommendation for the right level
Add-ons
Small things you can add to any plan.
- Integration with a tool through its APIfrom €390
- Hosting€19 a month
- AI chat€99 a month
Prices exclude VAT.
All pricesQuestions about Care
Which level do we need?
At the end of Care Start we recommend a level from how the app is really used. You can change it later.
What does a UX review look at?
Screens and steps, never individual people. Session recordings stay off unless you decide otherwise, and then everything typed is masked.
Can we stop Care and run the app ourselves?
Yes. On request we hand over the code, the data and the handover guide, so your own developers or another supplier can run the app without us. You keep a licence to the framework version it runs on; its updates stop when Care stops.