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Meadowstack studio service terms

Version 1.0, effective from 22 October 2026.

1. Who provides the services

Bohuslav Poláček, trading as Meadowstack, place of business Dobré 13, 517 93 Dobré, Czech Republic, company ID (IČ) 08831980, registered for VAT, registered in the Trade Register kept by the Municipal Office of Dobruška, Trade Licensing Office, e-mail hello@meadowstack.com (“we”).

2. What these terms cover

Solver, Build, Care, Rescue (including the Rescue audit) and the add-ons Integrations, Hosting and AI chat. Each engagement is governed by an individual agreement or a quote confirmed in writing (“the agreement”); where it differs from these terms, the agreement prevails. We provide the services only to businesses and legal entities (B2B), not to consumers.

3. Prices and quotes

  • Prices on the site exclude VAT; 21 % VAT is added. “From” prices apply until Solver; after Solver you get a fixed price for the scope described in writing.
  • The Solver price is deducted from the Build, and the Rescue audit from Rescue, if you continue with them.
  • Work beyond the agreed scope is done only after you agree to its price in writing.

4. Payment

We invoice the services ourselves through Fakturoid (VAT is added as the law requires). Invoices are due within 14 days. For Build and Rescue we invoice 50 % of the price upfront and 50 % on handover. Care, Hosting and AI chat are invoiced monthly.

5. Solver, Build and Rescue

  • Solver: the problem taken apart, a plan, a clickable prototype on our framework and a fixed quote for the build.
  • Build: an app on our framework within the Solver scope, with three months of Care Start included.
  • Rescue: an audit, fixes in order of risk and moving the app (for example from AI tools or a legacy system) onto the framework.
  • We need your inputs, access and feedback on time. Delays on your side move the dates.
  • Handover and acceptance follow the agreement. We give a warranty of 3 months from handover on the work.

6. Care

  • Care is paid monthly at the Lite, Basic, Standard and Plus levels. At every level we reply within one working day, and integration upkeep is part of Care.
  • Every Build starts with three months of Care Start included.
  • You can end Care with 1 month’s notice. After Care ends you keep the app, the code, the data and the licence to the framework version the app runs on; framework updates stop.

7. Add-ons

  • Integration with a tool through an API: one-off, exact scope and price set by Solver.
  • Hosting: monthly at cost, on Vercel and Supabase infrastructure. You can host the app yourself for free.
  • AI chat: monthly for 10 people, each further person at a surcharge, set-up free. A fair-use limit of 300 questions per person per month applies; if you exceed it over time, we agree on a higher plan. Answers are generated by the AI provider’s model (Anthropic) and may be inaccurate; check important decisions. Do not put data into the chat that your own rules keep out of it.

8. Ownership and licence

The app and the code written for you are yours once paid in full. The Meadowstack Framework the app stands on remains ours as a pre-existing work; for the part of it contained in your app we grant you a non-exclusive licence for as long as you use the app, even if you leave us. You may not extract the Framework from the app, use it for another app or distribute it; for building further apps yourself there is the Framework licence.

9. Personal data

When we run, host or maintain an app containing personal data for you, we are your processor under Article 28 GDPR. The processing terms are in the data processing agreement, which is part of the agreement. Our sub-processors (for example Vercel, Supabase, Anthropic) are listed there.

10. Confidentiality and references

We treat information about your business that we receive from you as confidential. The reference apps on our site use fictional data. We list you as a reference only with your consent.

11. Liability

We are responsible for providing the service properly under the agreement. Our liability for damage is limited to the amounts you paid us for the services in the last 12 months, to the extent the law allows. We are not liable for outages of third-party services outside our control.

12. Final provisions

Agreements are governed by Czech law. Disputes are decided by the Czech courts with jurisdiction over our place of business. We may change these terms; running agreements follow the version they refer to, and we announce changes to Care in advance.